Shipping policy

Thank you for shopping at OhSoBoho.com, your destination for unique gifting products! We aim to provide you with an excellent shopping experience. Please read our Shipping Policy below for details regarding processing, shipping methods, and delivery timelines.

1. Order Processing Time

Processing Time: All orders are processed within 5 business days. Please note that processing time does not include weekends or holidays.

Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase. If you do not receive a confirmation, please check your spam folder or contact us at hello@ohsoboho.com.

Customization: If your order includes customized or personalized items, additional processing time may be required. We will notify you of any delays.

2. Shipping Methods and Delivery Times

Domestic Shipping: We offer standard shipping within India, with estimated delivery times ranging from 5 to 7 business days after order processing. Shipping times may vary based on location and courier availability.

All orders will be delivered within 5-7 business days.

International Shipping: We also offer international shipping to select countries. Delivery times for international orders may vary and typically take 7 to 14 business days, depending on the destination.

Note: All shipping times are estimates and may be affected by external factors such as weather, customs, or unforeseen delays.

3. Shipping Charges

Domestic Orders: Shipping charges are calculated at checkout based on the delivery address and the weight of the items.

International Orders: International shipping costs will be displayed at checkout. Customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery.

4. Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can use the tracking number to monitor the status of your shipment on the carrier’s website.

5. Shipping Delays

While we aim to ship your order within the stated processing time, please note that delays can occur due to unforeseen circumstances such as holidays, weather conditions, or courier issues. We will do our best to keep you informed of any significant delays.

6. Shipping Address

Please ensure that your shipping address is correct and complete. We are not responsible for delays or misdeliveries due to incorrect or incomplete address information provided during checkout.

If you need to update your shipping address, please contact us immediately at hello@ohsoboho.com before the order is processed.

7. Damaged or Lost Packages

Damaged Items: If your package arrives damaged or shows signs of mishandling, please contact us within 2 days of receiving the item. We will work with you to resolve the issue.

Lost Packages: If your package is marked as delivered but you have not received it, please contact the carrier directly. If the issue is not resolved, reach out to us at hello@ohsoboho.com, and we will assist you in filing a claim.

8. Contact Us

If you have any questions or concerns regarding our Shipping Policy, or if you need further assistance with your order, please don’t hesitate to contact us at:

Email: hello@ohsoboho.com